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	<title>EDUCORE KURUMSAL BLOG</title>
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		<title>EDUCORE KURUMSAL BLOG</title>
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		<title>Educore University %100 Burslu IT Management Programı</title>
		<link>http://educore.info/2012/05/24/educore-university-0-burslu-it-management-programi/</link>
		<comments>http://educore.info/2012/05/24/educore-university-0-burslu-it-management-programi/#comments</comments>
		<pubDate>Thu, 24 May 2012 10:28:48 +0000</pubDate>
		<dc:creator>handeyesilbas</dc:creator>
				<category><![CDATA[BT Yönetimi]]></category>

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		<title>Educore Ankara Eğitim Takvimi</title>
		<link>http://educore.info/2012/05/24/educore-ankara-egitim-takvimi-2/</link>
		<comments>http://educore.info/2012/05/24/educore-ankara-egitim-takvimi-2/#comments</comments>
		<pubDate>Thu, 24 May 2012 10:16:41 +0000</pubDate>
		<dc:creator>handeyesilbas</dc:creator>
				<category><![CDATA[Educore Eğitim Duyuruları]]></category>
		<category><![CDATA[android]]></category>
		<category><![CDATA[Ankara]]></category>
		<category><![CDATA[bilgi güvenliği]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Educore]]></category>
		<category><![CDATA[eğitim]]></category>
		<category><![CDATA[ileri web kodlama]]></category>
		<category><![CDATA[ISO 20000]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[ITIL Foundation]]></category>
		<category><![CDATA[Sertifika]]></category>
		<category><![CDATA[Sosyal Medya]]></category>
		<category><![CDATA[uluslararası sertifika]]></category>

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		<title>Educore University %100 Burslu IT Management Programı Başlıyor!</title>
		<link>http://educore.info/2012/05/24/educore-university-0-burslu-it-management-programi-basliyor/</link>
		<comments>http://educore.info/2012/05/24/educore-university-0-burslu-it-management-programi-basliyor/#comments</comments>
		<pubDate>Thu, 24 May 2012 10:06:27 +0000</pubDate>
		<dc:creator>handeyesilbas</dc:creator>
				<category><![CDATA[Educore Eğitim Duyuruları]]></category>
		<category><![CDATA[burs]]></category>
		<category><![CDATA[Educore University]]></category>
		<category><![CDATA[eğitim bursu]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[uluslararası sertifika]]></category>
		<category><![CDATA[yönetim sistemleri]]></category>

		<guid isPermaLink="false">http://educore.info/?p=340</guid>
		<description><![CDATA[Türkiye&#8217;nin ilk ve tek açık, sınavsız, ücretsiz ve uygulamaya dayanan kurumsal üniversitesi Educore University başlıyor! Educore University yüksek lisans programlarından olan IT Management Programı&#8217;nda; mülakatla belirlenecek  25 kişiye 6300 $’lık program burslu olarak sunulacaktır. Bu program için sadece ön kayıt ücreti alınmaktadir. Program &#8230; <a href="http://educore.info/2012/05/24/educore-university-0-burslu-it-management-programi-basliyor/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=educore.info&#038;blog=19721048&#038;post=340&#038;subd=educoreinfo&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><strong>Türkiye&#8217;nin ilk ve tek açık, sınavsız, ücretsiz ve uygulamaya dayanan kurumsal üniversitesi Educore University başlıyor!</strong></p>
<p style="text-align:center;">Educore University yüksek lisans programlarından olan IT Management Programı&#8217;nda; mülakatla belirlenecek  25 kişiye 6300 $’lık program burslu olarak sunulacaktır. Bu program için sadece ön kayıt ücreti alınmaktadir.</p>
<p style="text-align:center;">Program dahilinde, <a href="http://www.educoreuniversity.com/it-management.php">http://www.educoreuniversity.com/it-management.php</a> , tüm eğitmen, ders malzemesi, proje geliştirme, sınıf ve laboratuar ortamları ve diğer eğitim giderlerini Educore %100 burs vererek karşılamaktadır.</p>
<p style="text-align:center;">Dersler online ve Educore Eğitim Merkezi’nde sınıf ortamında düzenlenecektir ve 25 kişilik kontenjana sahiptir.</p>
<p style="text-align:center;">Programı bitirecek kişilerin yoğun bir eğitim, uygulama, proje ve deneyim edinme sürecinden sonra uluslararası akredite ve geçerli 8 sertifika ve 1 diplomanın yanı sıra gerçek projelerde çalışmış olma ve iş deneyimi ile birlikte ve proje referansı ile mezun olmaları hedeflenmektedir.</p>
<p style="text-align:center;">Programın ilk dersleri Haziran 2012&#8242;de başlayacaktır. Online başvuru ve program hakkında detaylı bilgi için <a href="http://www.educoreuniversity.com/" target="_blank">www.educoreuniversity.com</a> adresini ziyaret edebilirsiniz.</p>
<p style="text-align:center;">İlgili birimlerinizden katılımlarınızı bekler, saygılarımızı sunarız.</p>
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		<item>
		<title>Satış Temsilcisi</title>
		<link>http://educore.info/2012/01/17/satis-temsilcisi/</link>
		<comments>http://educore.info/2012/01/17/satis-temsilcisi/#comments</comments>
		<pubDate>Tue, 17 Jan 2012 08:03:51 +0000</pubDate>
		<dc:creator>handeyesilbas</dc:creator>
				<category><![CDATA[Educore İş İlanları]]></category>
		<category><![CDATA[bilgi güvenliği]]></category>
		<category><![CDATA[bilişim sektörü]]></category>
		<category><![CDATA[Educore Eğitim Merkezi]]></category>
		<category><![CDATA[eğitim]]></category>
		<category><![CDATA[Istanbul Anadolu]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[kariyer]]></category>
		<category><![CDATA[part-time]]></category>
		<category><![CDATA[pazarlama]]></category>
		<category><![CDATA[primli]]></category>
		<category><![CDATA[satış]]></category>
		<category><![CDATA[satış temsilcisi]]></category>
		<category><![CDATA[tam zamanlı]]></category>
		<category><![CDATA[yarı zamanlı]]></category>
		<category><![CDATA[yönetim sistemleri]]></category>

		<guid isPermaLink="false">http://educore.info/?p=323</guid>
		<description><![CDATA[Educore Egitim ve Danışmanlık Ltd.Şti., ITIL, Yönetim Sistemleri ve  Six Sigma egitimlerinde PeopleCert tarafından yetkilendirilmiş eğitim kurumudur.Akredite Kurs Sağlayıcı, Akredite Egitim Organizasyonu ve Akredite Sınav Merkezi ünvanları ile çalışmakta ve denetçi/baş denetçi/danışman/baş danışman sertifikaları için alınması zorunlu olan eğitimleri global &#8230; <a href="http://educore.info/2012/01/17/satis-temsilcisi/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=educore.info&#038;blog=19721048&#038;post=323&#038;subd=educoreinfo&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Educore Egitim ve Danışmanlık Ltd.Şti., ITIL, Yönetim Sistemleri ve  Six Sigma egitimlerinde PeopleCert tarafından yetkilendirilmiş eğitim kurumudur.Akredite Kurs Sağlayıcı, Akredite Egitim Organizasyonu ve Akredite Sınav Merkezi ünvanları ile çalışmakta ve denetçi/baş denetçi/danışman/baş danışman sertifikaları için alınması zorunlu olan eğitimleri global olarak sunmaktadır.</p>
<p><strong>Satış Temsilcisi </strong>(tam zamanlı- yarı zamanlı)</p>
<p><strong>Şehir:</strong> Istanbul Anadolu</p>
<p><strong>Genel Nitelikler:</strong></p>
<ul>
<li>Satış alanında kariyer hedefleyen,</li>
<li>İnsan ilişkilerinde iletişim becerisi yüksek,</li>
<li>İkna kabiliyeti yüksek ve diksiyonu düzgün,</li>
<li>Hedefle çalışabilen ve takım çalışmasına uygun,</li>
<li>İyi derecede İngilizce bilen,</li>
<li>MS Office Programlarını kullanabilen,</li>
<li>Tercihen B sınıfı ehliyete sahip.</li>
</ul>
<p><strong>İş Tanımı:</strong></p>
<ul>
<li>Eğitimlerimizin tanıtımını ve satışını gerçekleştirecek,</li>
<li>Sahada firmamıza yeni müşteri kazanımı sağlayacak,</li>
<li>Mevcut müşterilerle ilişkileri yürütecek,</li>
<li>Raporlama yapacak,<br />
Primli çalışabilecek, Satış Temsilcileri aramaktayız.</li>
</ul>
<p>İlgilenen kişilerin fotoğraflı özgeçmişlerini <a href="mailto:info@educore.com.tr">info@educore.com.tr</a> adresine göndermeleri rica olunur.</p>
<p>Online başvuru için: <a href="http://www.educore.com.tr/hr.php">http://www.educore.com.tr/hr.php</a></p>
<p>&nbsp;</p>
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		<title>III. Bilgi Teknolojileri Yönetişim ve Denetim Konferansı</title>
		<link>http://educore.info/2012/01/15/iii-bilgi-teknolojileri-yonetisim-ve-denetim-konferansi-1-2-mart-2012-istanbul/</link>
		<comments>http://educore.info/2012/01/15/iii-bilgi-teknolojileri-yonetisim-ve-denetim-konferansi-1-2-mart-2012-istanbul/#comments</comments>
		<pubDate>Sun, 15 Jan 2012 19:50:53 +0000</pubDate>
		<dc:creator>handeyesilbas</dc:creator>
				<category><![CDATA[BT Etkinlik]]></category>
		<category><![CDATA[Bilgi Sistemleri]]></category>
		<category><![CDATA[bilgi teknolojileri]]></category>
		<category><![CDATA[BTYD]]></category>
		<category><![CDATA[denetim]]></category>
		<category><![CDATA[Istanbul]]></category>
		<category><![CDATA[konferans]]></category>
		<category><![CDATA[Mart 2012]]></category>
		<category><![CDATA[risk]]></category>
		<category><![CDATA[yönetişim]]></category>

		<guid isPermaLink="false">http://educore.info/?p=320</guid>
		<description><![CDATA[Bilgi teknolojilerinde ortaya çıkan gelişmeler tüm kamu ve özel sektörü önemli biçimde etkilemekte, yapılan faaliyetlerin niteliğini değiştirmektedir. Günümüzde tüm işletmeler bilgi teknolojilerinden yararlanmalı, bilgi teknolojilerini iş hedefleri ile uyumlu hale getirmelidir. Bilgi Teknolojileri Yönetişimi olarak tanımlayabileceğimiz bu süreç işlemlerin daha &#8230; <a href="http://educore.info/2012/01/15/iii-bilgi-teknolojileri-yonetisim-ve-denetim-konferansi-1-2-mart-2012-istanbul/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=educore.info&#038;blog=19721048&#038;post=320&#038;subd=educoreinfo&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Bilgi teknolojilerinde ortaya çıkan gelişmeler tüm kamu ve özel sektörü önemli biçimde etkilemekte, yapılan faaliyetlerin niteliğini değiştirmektedir. Günümüzde tüm işletmeler bilgi teknolojilerinden yararlanmalı, bilgi teknolojilerini iş hedefleri ile uyumlu hale getirmelidir.</p>
<p>Bilgi Teknolojileri Yönetişimi olarak tanımlayabileceğimiz bu süreç işlemlerin daha etkin, hızlı ve güvenilir yapılmasına imkân tanırken, kendisine özgü bazı riskler de yaratmaktadır. Bilgi sistemleri ile bu sistemler üzerindeki işlem ve uygulamaların düzgün ve güvenilir bir şekilde çalıştığının güvencesi yaratılmalı, riskleri yönetecek kontrol mekanizmaları kurulmalı ve bu kontroller denetlenmelidir.</p>
<p>Tüm bu konuların değerlendiridiği BTYD konferans serilerinin üçüncüsü İstanbul’da 1-2 Mart 2012 tarihlerinde Milli Reasürans Konferans Salonu’nda gerçekleştirilecektir…</p>
<p><strong>Ayrıntılı Bilgi için:</strong> <a href="http://btyd.org/tr/">http://btyd.org/tr/</a></p>
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		<title>COBIT 4.1 Foundation Eğitimi 27 Ocak&#8217;ta Başlıyor!</title>
		<link>http://educore.info/2012/01/15/cobit-4-1-foundation-egitimi-27-ocakta-basliyor/</link>
		<comments>http://educore.info/2012/01/15/cobit-4-1-foundation-egitimi-27-ocakta-basliyor/#comments</comments>
		<pubDate>Sun, 15 Jan 2012 19:42:48 +0000</pubDate>
		<dc:creator>handeyesilbas</dc:creator>
				<category><![CDATA[Educore Eğitim Duyuruları]]></category>
		<category><![CDATA[cobit]]></category>
		<category><![CDATA[cobit 4.1]]></category>
		<category><![CDATA[COBIT Framework]]></category>
		<category><![CDATA[Educore]]></category>
		<category><![CDATA[eğitim]]></category>
		<category><![CDATA[IT Auditors]]></category>
		<category><![CDATA[IT consultants]]></category>
		<category><![CDATA[IT Governance Framework]]></category>
		<category><![CDATA[IT process consultants]]></category>
		<category><![CDATA[IT support staff]]></category>
		<category><![CDATA[Kadıköy]]></category>
		<category><![CDATA[Quality managers]]></category>

		<guid isPermaLink="false">http://educore.info/?p=318</guid>
		<description><![CDATA[Tarih: 27-28 OCAK 2012 Eğitim Saatleri: 09:30-18:00 Adres: EDUCORE EĞİTİM MERKEZİ, Karakolhane Cad. Duatepe Sok. 38/2 Kadıköy Istanbul COBIT 4.1 Foundation Training Description The Control Objectives for Information and related Technology (COBIT) is a set of best practices (framework) for &#8230; <a href="http://educore.info/2012/01/15/cobit-4-1-foundation-egitimi-27-ocakta-basliyor/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=educore.info&#038;blog=19721048&#038;post=318&#038;subd=educoreinfo&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><strong>Tarih: 27-28 OCAK 2012</strong></p>
<p><strong>Eğitim Saatleri: 09:30-18:00</strong></p>
<p><strong>Adres: </strong>EDUCORE EĞİTİM MERKEZİ, Karakolhane Cad. Duatepe Sok. 38/2 Kadıköy Istanbul</p>
<p><strong>COBIT 4.1 Foundation Training Description</strong></p>
<p>The Control Objectives for Information and related Technology (COBIT) is a set of best practices (framework) for information technology (IT) management created by the Information Systems Audit and Control Association (ISACA), and the IT Governance Institute (ITGI) in 1996. COBIT provides managers, auditors, and IT users with a set of generally accepted measures, indicators, processes and best practices to assist them in maximizing the benefits derived through the use of information technology and developing appropriate IT governance and control in a company. <strong>The COBIT 4.1 course covers the following content</strong>:</p>
<ul>
<li>Need for an IT control framework and how this is addressed by COBIT</li>
<li>The elements of the COBIT Framework with practical examples</li>
<li>IT governance issues and how COBIT addresses the need for sound IT governance practices</li>
<li>The components of the COBIT Framework</li>
<li>How to apply COBIT in practice</li>
</ul>
<p><strong>Duration</strong> 2 Days Classroom</p>
<ul>
<li>How IT management issues are affecting organizations</li>
<li>The need for a control framework driven by the need for IT Governance</li>
<li>How COBIT meets the requirement for an IT Governance Framework</li>
<li>How COBIT is used with other standards and best practices</li>
<li>The functions that COBIT provides and the benefits of using COBIT</li>
<li>The COBIT Framework and all the components of COBIT (Control Objectives, Control Practices, Management Guidelines, Assurance Guidelines)</li>
<li>How to apply COBIT in a practical situation</li>
<li>How the use of COBIT is supported by the ITGI</li>
</ul>
<p><strong>Audience</strong> IT Auditors, Quality managers, IT support staff, IT consultants, IT process consultants, key business users, IT auditors, quality consultants, IT service providers, and purchase managers.</p>
<p><strong>Bilgi ve Kayıt için:</strong> <a href="http://www.educore.com.tr/egitim-basvuru-formu.php">http://www.educore.com.tr/egitim-basvuru-formu.php</a></p>
<p><img src="https://evbdn.eventbrite.com/s3-s3/eventlogos/3173548/callcenter2-1.gif" alt="" width="250" height="92" /></p>
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		<title>Sanallaştırma Uzmanlığı Eğitimi</title>
		<link>http://educore.info/2012/01/15/sanallastirma-uzmanligi-egitimi/</link>
		<comments>http://educore.info/2012/01/15/sanallastirma-uzmanligi-egitimi/#comments</comments>
		<pubDate>Sun, 15 Jan 2012 19:31:36 +0000</pubDate>
		<dc:creator>handeyesilbas</dc:creator>
				<category><![CDATA[Educore Eğitim Duyuruları]]></category>
		<category><![CDATA[Data Recovery]]></category>
		<category><![CDATA[DRS]]></category>
		<category><![CDATA[Educore]]></category>
		<category><![CDATA[eğitim]]></category>
		<category><![CDATA[Istanbul]]></category>
		<category><![CDATA[Kadıköy]]></category>
		<category><![CDATA[Sanal sunucu yaratma]]></category>
		<category><![CDATA[Sanallaştırma]]></category>
		<category><![CDATA[uygulama]]></category>
		<category><![CDATA[VMWare Virtual Center]]></category>
		<category><![CDATA[WMware]]></category>

		<guid isPermaLink="false">http://educore.info/?p=315</guid>
		<description><![CDATA[Course Outline Eğitim Tarihi:21-22 Ocak 2012Eğitim saatleri: 09:30-17:30 Adres: Educore Eğitim Merkezi, Karakolhane Cad. Duatepe Sok. 38/2 Kadıköy Istanbul 1- Sanallaştırma Nedir? VMWare’in genel özellikleri nelerdir, konu başlıkları. 2- VMWare Virtual Center ve VSphare ESX server kurulumu.  (Anlatım ve Lab &#8230; <a href="http://educore.info/2012/01/15/sanallastirma-uzmanligi-egitimi/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=educore.info&#038;blog=19721048&#038;post=315&#038;subd=educoreinfo&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<table cellspacing="8" cellpadding="4">
<tbody>
<tr>
<th scope="row" align="left" valign="top"><strong>Course Outline</strong></th>
<td><strong>Eğitim Tarihi:</strong>21-22 Ocak 2012<strong>Eğitim saatleri:</strong> 09:30-17:30</p>
<p><strong>Adres:</strong> Educore Eğitim Merkezi, Karakolhane Cad. Duatepe Sok. 38/2 Kadıköy Istanbul</p>
<p>1- Sanallaştırma Nedir? VMWare’in genel özellikleri nelerdir, konu başlıkları.</p>
<p>2- VMWare Virtual Center ve VSphare ESX server kurulumu.  (Anlatım ve Lab çalışması)</p>
<p>3- Sanal sunucu yaratma, klonlama, Snap Shot ve editing özellikleri (Anlatım ve Lab çalışması</p>
<p>4- Networking : VSwitch, Teaming etc vs…? (Anlatım ve Lab çalışması)</p>
<p>5- Storage: Vmotion ve Storage Vmotion nedir? Nasil kurulur? Nasil calistirilir? (Anlatım ve Lab çalışması)</p>
<p>6- HA nedir? Nasıl kurulur? Nasıl çalıştırılır? (Anlatım ve Lab çalışması)</p>
<p>7- DRS nedir? Nasıl çalıştırılır? (Anlatım ve Lab çalışması)</p>
<p>8- Fault Toelerant özelliği (Anlatım ve Lab çalışması)</p>
<p>9- VMWare Converter ile fiziksel sunucuların sanal sunucu haline getirilmesi (Anlatım ve Lab çalışması)</p>
<p>10- Data Recovery ve Backup ozelligi (Anlatım ve Lab çalışması)</p>
<p>11- Pratik bilgiler, Sorular ve Cevaplar</p>
<p><strong>Eğitim Ücreti:</strong> 500 TL + KDV</p>
<p><a href="http://www.educore.com.tr/egitim-basvuru-formu.php">http://www.educore.com.tr/egitim-basvuru-formu.php</a></td>
</tr>
</tbody>
</table>
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		<title>ITIL Foundation Eğitimi Başlıyor!</title>
		<link>http://educore.info/2012/01/15/itil-foundation-egitim-basliyor/</link>
		<comments>http://educore.info/2012/01/15/itil-foundation-egitim-basliyor/#comments</comments>
		<pubDate>Sun, 15 Jan 2012 19:16:10 +0000</pubDate>
		<dc:creator>handeyesilbas</dc:creator>
				<category><![CDATA[Educore Eğitim Duyuruları]]></category>
		<category><![CDATA[architecture]]></category>
		<category><![CDATA[Definitions]]></category>
		<category><![CDATA[Educore]]></category>
		<category><![CDATA[Educore Eğitim Merkezi]]></category>
		<category><![CDATA[eğitim]]></category>
		<category><![CDATA[Functions]]></category>
		<category><![CDATA[Generic Concepts]]></category>
		<category><![CDATA[Istanbul]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Kadıköy]]></category>
		<category><![CDATA[Roles]]></category>
		<category><![CDATA[service life cycle]]></category>
		<category><![CDATA[service management]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://educore.info/?p=313</guid>
		<description><![CDATA[ITIL Foundation Training + Exam Tarih: 25-27 Ocak 2012 Eğitim Saatleri: 09:30-18:00 Adres: EDUCORE EĞİTİM MERKEZİ, Karakolhane Cad. Duatepe Sk. No:38/2 Kadıköy İstanbul Course Overview The purpose of the ITIL Foundation certificate in IT Service Management is to certify that &#8230; <a href="http://educore.info/2012/01/15/itil-foundation-egitim-basliyor/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=educore.info&#038;blog=19721048&#038;post=313&#038;subd=educoreinfo&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<h1>ITIL Foundation Training + Exam</h1>
<p><strong>Tarih:</strong> 25-27 Ocak 2012</p>
<p><strong>Eğitim Saatleri:</strong> 09:30-18:00</p>
<p><strong>Adres: </strong>EDUCORE EĞİTİM MERKEZİ<strong>, </strong>Karakolhane Cad. Duatepe Sk. No:38/2 Kadıköy İstanbul</p>
<p><strong>Course Overview</strong></p>
<p>The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management.</p>
<p>The ITIL Foundation certificate in IT Service Management is <em>not </em>intended to enable the holders of the certificate to <em>apply </em>the ITIL practices for Service Management without further guidance.</p>
<p>The target group of the ITIL Foundation certificate in IT Service Management is drawn from:</p>
<p>• Individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization. • IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement programme.</p>
<p>This may include but is not limited to, IT professionals, business managers and business process owners.</p>
<p><strong>Learning Objectives</strong><strong> </strong></p>
<p>Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification.</p>
<p>• Service management as a practice (comprehension)</p>
<p>• The ITIL service lifecycle (comprehension)</p>
<p>• Generic concepts and definitions (awareness)</p>
<p>• Key principles and models (comprehension)</p>
<p>• Selected processes (awareness)</p>
<p>• Selected functions (awareness)</p>
<p>• Selected roles (awareness)</p>
<p>• Technology and architecture (awareness)</p>
<p>• Competence and training (awareness)</p>
<p>&nbsp;</p>
<p><strong>Course Content</strong><strong> </strong></p>
<p><strong>Unit 1</strong> Service Management as a Practice</p>
<p><strong>Unit 2</strong> The Service Lifecycle</p>
<p><strong>Unit 3</strong> Generic Concepts and Definitions</p>
<p><strong>Unit 4</strong> Key Principles and Models</p>
<p><strong>Unit 5</strong> Processes</p>
<p><strong>Unit 6</strong> Functions</p>
<p><strong>Unit 7</strong> Roles</p>
<p><strong>Unit 8</strong> Technology and Architecture</p>
<p><strong>Unit 9</strong> ITIL Qualification Scheme</p>
<p><strong>Unit 10</strong> Mock Exam</p>
<p>&nbsp;</p>
<p><strong>Unit 1: Service Management as a Practice</strong></p>
<p>The purpose of this unit is to help the candidate to define <em>Service </em>and to comprehend and explain the concept of <em>Service Management </em>as a <em>practice</em>. Specifically, candidates must be able to: 01-1. Describe the concept of Good <em>Practice </em> 01-2. Define and explain the concept of a <em>Service </em> 01-3. Define and explain the concept of <em>Service Management </em> 01-4. Define <em>Functions </em>and <em>Processes </em> 01-5. Explain the <em>process </em>model and the characteristics of <em>processes </em></p>
<p><strong>Unit 2 The Service Lifecycle</strong></p>
<p>The purpose of this unit is to help the candidate to understand the value of the <em>Service Lifecycle, </em>how the <em>processes </em>integrate with each other, throughout the <em>Lifecycle </em>and explain the <em>objectives </em>and business value for each phase in the <em>Lifecycle</em> Specifically, candidates must be able to: 02-2. Describe the structure, <em>scope, components </em>and interfaces of the Service Lifecycle 02-3. Account for the main goals and <em>objectives </em>of <em>Service Strategy </em> 02-4. Account for the main goals and <em>objectives </em>of <em>Service Design </em> 02-5. Briefly explain what value <em>Service Design </em>provides to the business 02-6. Account for the main goals and objectives of <em>Service Transition </em> 02-7. Briefly explain what value <em>Service Transition </em>provides to the business 02-8. Account for the main goals and objectives of <em>Service Operations </em> 02-9. Briefly explain what value <em>Service Operation </em>provides to the <em>business</em> 02-10. Account for the main goals and <em>objectives </em>of <em>Continual Service</em> <em>Improvement </em></p>
<p><strong>Unit 3: Generic Concepts and Definitions</strong></p>
<p>The purpose of this unit is to help the candidate to define some of the key terminology and explain the key concepts of <em>Service Management</em>. Specifically, candidates must be able to define and explain the following key concepts:</p>
<p>03-1. <em>Utility </em>and <em>Warranty </em> 03-2. <em>Resources, Capabilities </em>and <em>Assets </em> 03-3. <em>Service Portfolio </em> 03-4. <em>Service Catalogue </em>(<em>Business Service Catalogue </em>and <em>Technical Service</em> <em>Catalogue</em>) 03-5. The role of IT <em>Governance </em>across the <em>Service Lifecycle </em> 03-6. <em>Business Case </em> 03-7. <em>Risk </em> 03-9. <em>Service Provider </em>(the candidate is not expected to know the detail of each of the three types of Service Providers) 03-10. <em>Supplier </em> 03-11. <em>Service Level Agreement </em>(SLA) 03-12. <em>Operational Level Agreement </em>(OLA) 03-13. <em>Contract </em> 03-14. <em>Service Design Package </em>(SD Appendix A) 03-15. <em>Availability </em> 03-16. <em>Service Knowledge Management System (SKMS) </em> 03-17. <em>Configuration Item (CI) </em> 03-18. <em>Configuration Management System </em> 03-19. <em>Definitive Media Library (DML)</em> 03-20. <em>Service Change </em> 03-21. <em>Change </em><em>Types (Normal, Standard and Emergency)</em> 03-22. <em>Release Unit </em> 03-23. Concept of Seven R’s of <em>Change Management </em> 03-24. <em>Event </em> 03-25. <em>Alert </em>(SO Glossary) 03-26. <em>Incident </em> 03-27. <em>Impact</em>, <em>Urgency </em>and <em>Priority </em> 03-28. <em>Service Request </em></p>
<p>03-29. <em>Problem </em> 03-30. <em>Workaround </em> 03-31. <em>Known Error </em> 03-32. <em>Known Error Data Base (KEDB) </em> 03-33. The role of communication in <em>Service Operation</em> 03-34. <em>Service Assets </em> 03-35. Release policy</p>
<p><strong>Unit 4: Key Principles and Models</strong></p>
<p>The purpose of this unit is to help the candidate to comprehend and account for the key principles and <em>models </em>of <em>Service Management </em>and to balance some of the opposing forces within <em>Service Management</em>. Specifically, candidates must be able to:</p>
<p><strong>Service Strategy</strong> 04-2. Describe basics of <em>Value Creation </em>through <em>Services </em> <strong>Service Design</strong> 04-3. Understand the importance of People, <em>Processes</em>, Products and Partners for <em>Service Management </em> 04-4. Understand the five major aspects of <em>Service Design </em> • <em>Service Portfolio </em>Design • Identification of <em>Business Requirements</em>, definition of <em>Service</em> <strong><em>Requirements </em></strong><strong>and <em>Design </em>of <em>Services</em></strong> • <em>Technology and architectural design</em> • <em>Process design</em> • <em>Measurement design</em> <em>Continual Service Improvement</em> 04-8. Explain the <em>Plan, Do, Check and Act </em>(PDCA) <em>Model </em>to control and manage <em>Quality</em> 04-9. Explain the <em>Continual Service Improvement Model </em> 04-10. Understand the role of measurement for <em>Continual Service Improvement</em> and explain the following key elements: • The role of KPIs in the Improvement Process • Baselines</p>
<p>• Types of metrics(<em>technology metrics, process metrics, service metrics)</em></p>
<p><strong>Unit 5: Processes</strong></p>
<p>The purpose of this unit is to help the candidate understand how the Service Management processes contribute to the Service Lifecycle, to explain the high level objectives, scope, basic concepts, activities and challenges for five of the core processes, and to state the objectives and some of the basic concepts for thirteen of the remaining processes including how they relate to each other.</p>
<p>The list of activities to be included from each process is the minimum required and should not be taken as an exhaustive list. Specifically, candidates must be able to:</p>
<p><strong><em>Service Strategy</em></strong> <strong>State the <em>objectives </em>and basic concepts for:</strong> 05-21. <em>Demand Management </em> The following list must be covered: • Challenges in managing demand for Services • Activity-based Demand Management (Patterns of business activity • Business activity patterns and user profiles 05-22. <em>Financial Management </em> • Business case</p>
<p><strong><em>Service Design</em></strong> <strong>Explain the high level <em>objectives</em>, basic concepts, process <em>activities and relationships for:</em></strong> 05-31. <em>Service Level Management (SLM) </em></p>
<p>The following list must be covered: • Service-based SLA • Multi-level SLAs • Service level requirements (SLRs) • SLAM chart • Service review • Service improvement plan (SIP)</p>
<p><strong>State the <em>objectives </em>and basic concepts for:</strong></p>
<p>05-41. <em>Service Catalogue </em>Management 05-42. <em>Availability Management </em> • Service availability • Component availability • Reliability • Maintainability • Serviceability 05-43. <em>Information Security Management </em> • Security framework • Information security policy • Information security management system 05-44. <em>Supplier Management </em> • Supplier Contract Database 05-45. <em>Capacity Management </em> • Capacity plan • Business capacity management • Service capacity management • Component capacity management 05-46. <em>IT Service Continuity Management </em> • Business Continuity Plans • Business Continuity Management • Business Impact Analysis • Risk Analysis</p>
<p><strong><em>Service Transition</em></strong> <strong>Explain the high level <em>objectives</em>, basic concepts, process <em>activities </em>and</strong> <strong>relationships for:</strong> 05-51. <em>Change Management </em> • Types of change request • Change process models and workflows • Standard change • Remediation Planning • Change Advisory Board / Emergency Change Advisory Board</p>
<p>05-52. <em>Service Asset and Configuration Management </em>to include:<strong> </strong> • The Configuration Model • Configuration items • Configuration Management System (CMS) • Definitive Media Library • Configuration baseline State the <em>objectives </em>and basic concepts for: 05-61. <em>Release and Deployment Management </em> 05-62. <em>Knowledge Management </em> • <em>DIKW &amp; SKMS</em></p>
<p><strong><em>Service Operation</em></strong> Explain the high level <em>objectives</em>, basic concepts, process <em>activities </em>and relationships for: 05-71. <em>Incident Management </em> 05-72. <em>Problem Management, </em>not PM techniques State the <em>objectives </em>and basic concepts for: 05-81. <em>Event Management </em> 05-82. <em>Request Fulfilments </em> 05-83. <em>Access Management </em></p>
<p><strong>Unit 6: Functions</strong></p>
<p>The purpose of this unit is to help the candidate to explain the <em>role</em>, <em>objectives </em>and <em>organizational </em>structures of the <em>Service Desk function, </em>and to state the <em>role</em>, <em>objectives </em>and overlap of three other <em>functions</em>. Specifically, candidates must be able to:</p>
<p>06-1. Explain the <em>role</em>, <em>objectives </em>and <em>organizational </em>structures for • The <em>Service Desk function </em> 06-2. State the <em>role</em>, <em>objectives </em>and <em>organizational </em>overlap of: • The <em>Technical Management function </em> • The <em>Application Management function </em> • The <em>IT Operations Management function </em>(<em>IT Operations Control </em>and <em>Facilities Management</em>) <strong> </strong></p>
<p><strong>Unit 7: Roles</strong></p>
<p>The purpose of this unit is to help the candidate to account for and to be aware of the responsibilities of some of the key <em>roles </em>in <em>Service Management.</em> Specifically, candidates must be able to: 07-1. Account for the <em>role </em>and the responsibilities of the • <em>Process owner </em> • <em>Service owner </em> 07-2. Recognize the <em>RACI </em>model and explain its role in determining <em>organizational </em>structure.</p>
<p><strong>Unit 8: Technology and Architecture</strong></p>
<p>The purpose of this unit is to help the candidate to 08-2. Understand how <em>Service </em>Automation assists with integrating <em>Service</em> <em>Management </em>processes</p>
<p><strong>Unit 9: ITIL Qualification Scheme</strong> The purpose of this unit is to help the candidate to 09-1. Explain the ITIL <em>Qualification </em>scheme, distinguish between the purposes of the two intermediate streams, mention the included certificates, ITIL Expert and ITIL Master, and understand the different options for further training.</p>
<p><strong>Mock Exam</strong> The purpose of this unit is to help the candidate to pass the ITIL Foundation exam. Specifically, candidates must: 10-1. Sit minimum one ITIL Foundation mock exam.</p>
<p><strong>Course Duration &amp; Exam</strong><strong> </strong>Three (3) days – includes lecture, exam preparation and exam. Exam Duration: 60 minutes. Exam Language: English Exam passing score: 28/40 or 70%</p>
<p><strong>Accreditation</strong> Educore is an authorized training organization for ITIL, Management Systems and Six Sigma by PeopleCert Group. Educore is approved as Accredited Courseware Provider, Accredited Training Provider and Accredited Exam Center by People Cert Group for ITIL, ISO 27001, ISO 20000. Educore offers training programs for Auditor/Lead Auditor/Consultant/Lead Consultant certifications internationally. Educore organizes training programs and related exams in its branches in Istanbul, Ankara, Londra, California</p>
<p><strong>Eğitim kayıt için;</strong></p>
<p><strong><a href="http://www.educore.com.tr/egitim-basvuru-formu.php">http://www.educore.com.tr/egitim-basvuru-formu.php</a> </strong></p>
<p><strong>EDUCORE EĞİTİM MERKEZİ</strong></p>
<p>Karakolhane Cad. Duatepe Sk. No:38/2 Kadıköy İstanbul Türkiye</p>
<p>Tel: +90 216 348 26 73  Fax: +90 216 449 24 84</p>
<p>&nbsp;</p>
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		<title>Educore Ocak 2012 Eğitim ve Seminer Takvimi</title>
		<link>http://educore.info/2012/01/03/educore-ocak-2012-egitim-ve-seminer-takvimi/</link>
		<comments>http://educore.info/2012/01/03/educore-ocak-2012-egitim-ve-seminer-takvimi/#comments</comments>
		<pubDate>Tue, 03 Jan 2012 19:06:37 +0000</pubDate>
		<dc:creator>handeyesilbas</dc:creator>
				<category><![CDATA[Educore Eğitim Duyuruları]]></category>
		<category><![CDATA[25999]]></category>
		<category><![CDATA[cobit]]></category>
		<category><![CDATA[Educore Eğitim Merkezi]]></category>
		<category><![CDATA[ISO 27001]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Kadıköy]]></category>
		<category><![CDATA[Süreç Yönetimi]]></category>
		<category><![CDATA[Service Manager]]></category>
		<category><![CDATA[WMware]]></category>
		<category><![CDATA[İş Sürekliliği]]></category>
		<category><![CDATA[ıso 27001 İç Tetkik Eğitimi]]></category>

		<guid isPermaLink="false">http://educore.info/?p=292</guid>
		<description><![CDATA[Educore Ocak 2012 Eğitim ve Seminer Takvimi ITIL, COBIT, Bilgi Güvenliği, İş Sürekliliği, WMWare, Service Manager, Süreç Yönetimi , ISO 27001 İç Tetkik Ayrıntılı bilgi için: http://www.educore.com.tr/jan_feb_train/ http://www.educore.com.tr/egitim-basvuru-formu.php Tel: +90 216 348 26 73 Çağrı Merkezi:  444 26 73<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=educore.info&#038;blog=19721048&#038;post=292&#038;subd=educoreinfo&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><strong>Educore Ocak 2012 Eğitim ve Seminer Takvimi</strong></p>
<p><strong>ITIL, COBIT, Bilgi Güvenliği, İş Sürekliliği, WMWare, Service Manager, Süreç Yönetimi</strong> , <strong>ISO 27001 İç Tetkik</strong></p>
<p><strong>Ayrıntılı bilgi için</strong>:</p>
<p><a href="http://www.educore.com.tr/jan_feb_train/">http://www.educore.com.tr/jan_feb_train/</a></p>
<p><a href="http://www.educore.com.tr/egitim-basvuru-formu.php">http://www.educore.com.tr/egitim-basvuru-formu.php</a></p>
<p><strong>Tel:</strong> +90 216 348 26 73</p>
<p><strong>Çağrı Merkezi:</strong>  444 26 73</p>
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		<title>ITIL EXPERT Tanıtım Semineri- 22 Aralık 2011</title>
		<link>http://educore.info/2011/12/02/itil-expert-tanitim-semineri-22-aralik-2011/</link>
		<comments>http://educore.info/2011/12/02/itil-expert-tanitim-semineri-22-aralik-2011/#comments</comments>
		<pubDate>Fri, 02 Dec 2011 20:46:39 +0000</pubDate>
		<dc:creator>handeyesilbas</dc:creator>
				<category><![CDATA[Educore Eğitim Duyuruları]]></category>
		<category><![CDATA[ücretsiz]]></category>
		<category><![CDATA[bilgi teknolojileri]]></category>
		<category><![CDATA[bilgi teknolojileri yönetim sistemleri]]></category>
		<category><![CDATA[Educore]]></category>
		<category><![CDATA[Educore Eğitim Merkezi]]></category>
		<category><![CDATA[etkinlik]]></category>
		<category><![CDATA[Istanbul]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[ITIL Expert]]></category>
		<category><![CDATA[seminer]]></category>

		<guid isPermaLink="false">http://educore.info/?p=290</guid>
		<description><![CDATA[ITIL EXPERT Tanıtım Semineri Tarih: 22 Aralık 2011 Saat: 18:30 Yer: Educore Eğitim Merkezi http://www.educore.com.tr/seminar.php<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=educore.info&#038;blog=19721048&#038;post=290&#038;subd=educoreinfo&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><strong>ITIL EXPERT Tanıtım Semineri</strong></p>
<p>Tarih: 22 Aralık 2011</p>
<p>Saat: 18:30</p>
<p>Yer: Educore Eğitim Merkezi</p>
<p><a href="http://www.educore.com.tr/seminar.php">http://www.educore.com.tr/seminar.php</a></p>
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